Privacy policy


Privacy policy


Thank you for your interest in our company. Data protection is of the highest priority for all management at Charité Healthcare Services GmbH. If personal data processing is necessary, and there is no applicable legal basis for such processing, then we shall generally seek prior consent from the data subject.

The processing of personal data, e.g. name, address, e-mail address or telephone, from a data subject is carried out in accordance with the General Data Protection Regulation and also in compliance with other country-specific data protection regulations. We have implemented numerous technical and organizational measures to provide the most comprehensive protection for the personal data collected on this website. However, internet-based data transmission can nevertheless be affected by security loopholes – meaning that absolute 100% protection cannot be guaranteed. Therefore, each data subject has the option of providing us with personal data by alternative means – e.g. via telephone.

Wir haben zahlreiche technische und organisatorische Maßnahmen umgesetzt, um einen möglichst lückenlosen Schutz der über diese Internetseite verarbeiteten personenbezogenen Daten sicherzustellen. Dennoch können Internetbasierte Datenübertragungen grundsätzlich Sicherheitslücken aufweisen, sodass ein absoluter Schutz nicht gewährleistet werden kann. Aus diesem Grund steht es jeder betroffenen Person frei, personenbezogene Daten auch auf alternativen Wegen, beispielsweise telefonisch, an uns zu übermitteln.


Responsible for all issues relating to the General Data Protection Regulation, data protection regulations in other European Union member states, and other regulations relating to data protection is:

Charité Healthcare Services GmbH

Bundesallee 39-40a
10717 Berlin


Phone:     +49(30)450-578217


You may contact our Internal Data Protection Officer at:

Leopoldstraße 21
80802 München

E-Mail: datenschutzbeauftragter(at)

Responsible Governmental Data Protection Authority:

Berlin Commissioner for Data Protection and Freedom of Information

Friedrichstr. 219

Puttkamerstr. 16 -18 (5.Etage)
10969 Berlin

Phone: 030/ 13889 0

Telefax: 030/ 215 5050


All data subjects are invited to contact our Internal Data Protection Officer at any time with questions or queries relating to data protection.



Our website collects various types of general information during each visit to the site by a data subject or automated system. This general information is stored in the log files of the server. The following types of information may be collected:

  • Browser type and version
  • Operating system used
  • Referral URL
  • Sub-websites reached via an accessing system on our website
  • Date and time of access to the website
  • Internet Protocol address (IP address)
  • Internet service providers of the accessing system, and
  • Other similar data and information used for security purposes in the event that our IT systems are subject to attack

When using this general information, we do not draw any conclusions about the data subject. This information is instead used to:

  • The correct presentation of our website content
  • Optimize our website content and advertisements
  • Ensure the permanent functionality of our IT systems and website technology
  • Allow for the provision of information deemed essential to law enforcement agencies in the event of a cyber-attack

This anonymously collected data is evaluated both statistically and additionally with the aim of improving the data protection and data security within our company as to ultimately enable an optimal level of protection for all personal data processed by us. The anonymous data on the server log file is stored separately from all other personal data by the person responsible (controller).


Our website uses cookies. Cookies are small text files that are stored on your computer and saved by your browser.

Many websites and servers use cookies. Many cookies contain a “cookie ID.” A cookie ID is a unique identifier for each cookie. It contains a string of characters that can be used to assign web pages and servers to the specific web browser where the cookie was stored. That makes it possible for the web pages and servers visited to distinguish your specific browser from other web browsers containing other cookies. A specific web browser can therefore be recognized and identified based on the unique cookie ID.

The use of cookies allows us to provide the user with user-friendly services that, without cookies, would otherwise not be possible.

Cookies enable the optimization of the information and offers presented to each user on our website. As previously stated, cookies allow us to identify users who have previously visited our site with the aim of making their experience more user-friendly. For example, a user of a website that uses cookies does not have to provide login details for each visit because the cookie saves this information on the computer system. The cookie is also used, for example, to save an item selected by a user in their shopping cart whilst buying online.

A data subject can object to the placement of cookies by our website at any time by adjusting the settings on their web browser accordingly, which will permanently prevent cookies from being placed. Furthermore, any cookies that have already been placed can be deleted at any time by a web browser or other software programs. This is possible in every common web browser. However, if you disable cookies in your web browser, you may not be able to fully use all the functions of our website.


In accordance with legal regulations (German Teleservices Act) and Art. 6 (1f) of the GDPR, our website contains a contact form to enable us to answer any questions you may have. Information required to enable rapid electronic contact with our company includes a valid e-mail address.

If a data subject contacts out controller via our contact form on the website, then the data transmitted by the subject will be stored automatically. Personal information provided on a voluntary basis by the data subject will be stored for the purposes of processing or the establishment of contact with the data subject. This information will not be shared with any third parties.


This site uses encryption technology (e.g. SSL) through HTTPS for security reasons and for the protection of the transmission of confidential content. We apply a range of organizational and technical safety measures to ensure all personal data is protected, to the highest degree, against loss, falsification and unauthorized access by third parties. All safety measures are constantly updated to the highest current standards


Um die Sicherheit Ihrer Daten bei der Übertragung zu schützen, verwenden wir dem aktuellen Stand der Technik entsprechende Verschlüsselungsverfahren (z. B. SSL) über HTTPS.

Wir setzen technische und organisatorische Sicherheitsmaßnahmen ein, um zu gewährleisten, dass Ihre personenbezogenen Daten zu jeder Zeit vor Verlust, Verfälschungen und unberechtigten Zugriffen Dritter geschützt sind. Alle Sicherheitsmaßnahmen werden laufend dem technischen Fortschritt angepasst.



Charité International Healthcare

Charité Universitätsmedizin Berlin,
Campus Mitte

Charitéplatz 1
10117 Berlin

on the campus:
Hufelandweg 7A

Phone: +49 30 450 578 244

Availability by phone:
Monday to Friday 10 am - 2 pm

Visiting hours:
9 am - 3 pm (Mo - Fr)


Charité Healthcare Services GmbH
Bundesallee 39 – 40a | 10717 Berlin

General enquiries:
Phone: +49 30 450 578 217

Availability by phone:
9 am - 3 pm (Mo - Fr)